PlayStation’s latest update finally delivers a practical improvement that fans have quietly requested for years. System software version 25.07-12-20-00, now rolling out globally, introduces a simple yet essential quality-of-life feature: the ability to view the PlayStation 5’s serial number – as well as the connected DualSense controller’s – directly from the console’s system menu. 
What once required physically turning the heavy console around or inspecting tiny print on a controller is now just a few button presses away.
For many, this update may sound small, but it’s the kind of usability fix that matters. When you need to check warranty details, submit support requests, or verify ownership, being able to instantly find your serial number through Settings > System > System Software > Console Information saves time and frustration. DualSense owners get similar convenience: plug in or connect your controller via Bluetooth, head to Settings > Accessories > General > Advanced Settings > View Serial Number, and the info is right there.
This update also rolls in broader system improvements, including better overall stability, smoother performance, and refined UI messages across certain screens. The DualSense Edge controller firmware has been updated as well to further enhance connectivity and reliability. All these refinements show Sony’s continued commitment to incremental polish, ensuring that the PS5 ecosystem remains consistent and user-friendly.
In contrast, rival consoles have long been criticized for ignoring such small – but vital – fixes. Xbox users, for instance, still deal with interface clutter, ads, and rigid account requirements. Meanwhile, Sony’s track record shows attention to details like fixing the CMOS battery issue on PS4 and now offering this smart accessibility tweak. It’s a reminder that progress often comes not from grand overhauls, but from these targeted, thoughtful updates that genuinely make the console experience smoother.
The update is already downloading automatically for most users, and those eager to install it manually can do so through the official PlayStation site. It might not bring new games or flashy features, but it adds something every gamer appreciates – a system that feels more intuitive, stable, and respectful of their time.
4 comments
Bro ppl still yelling no games but PS5 keeps fixing real issues while Xbox drowning in ads
Finally a small update that actually matters lol took them years to add something useful
Haha yeah right, Xbox fanboys mad again cuz even Xbox games end up on PS5 😂
PlayStation cares about the small stuff, Xbox never even fixed their big problems